Monday, June 8, 2026

Access is my biggest issue in my life!


On Friday morning, I was waiting for access to pick me up from my apartment to go swimming at Westside. The pickup was scheduled between 10:10 and 10:30 a.m., so I was expecting to be picked up around 10:40 a.m. However, I received a message saying I would be at Westside at 10:49 a.m. I messaged my friend, who was also waiting for me, to call access to find out what was happening. They informed her that they had arrived at Westside to pick me up and take me home, but I was already home and waiting for my pickup to go to Westside. I knew this couldn’t have happened on my end because I always book all my trips online, and my itinerary always starts from my apartment. I decided to take the city bus instead, as it was conveniently located in front of my apartment. I went to the bus stop and waited for the bus, which arrived ten minutes after eleven. I arrived at Westside twenty-five minutes later.


I felt like I had made a decision to go on the city bus and swim, and I was disappointed that my access trip was canceled. I sent an email to access to explain the situation, but they responded by saying that I had booked the trip that way. 


Sometimes I just want to take the bus to go out and don’t have relie on access but I don’t know if I should do that because sometimes where I have to go I don’t know which bus I need to take. But when I go to Westside I have to go outside of my house and then go to the bus stop and get on the bus and then it takes me right to the ctrain and Westside is right there. 

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